Onboarding set-up

01. Register your account

Create an account at cp.midchains.com using a valid corporate or personal email and mobile number, then verify with multi-factor authentication.

Note: We recommend using a corporate email address for legal entity

02. Choose your profile type

Select Individual (for personal accounts) or Business (for corporate accounts). This determines which questions and documents you'll be asked for next, so ensure you have selected accurately.

03. Upload your documents

Provide clear, uncropped files (JPG, PNG, HEIC, WEBP or PDF).

04. Verify your identity

A quick liveness check uses your device camera to confirm your identity and match it to your documents.

05. Select your client classification

Choose Retail, Qualified, or Institutional, based on your experience, assets, or entity type.

Retail: I do not meet the Qualified or Institutional requirements.

Qualified: I have sufficient experience AND meet AED 3.5M net assets or AED 700K income.

Institutional: I represent a regulated financial institution.

Note: Requirements vary by account type — see the full checklist below.

Timeline for Onboarding

Individual accounts: up to 20 minutes.
Corporate accounts: 25–45 minutes, depending on structure complexity.

Compliance review

This typically takes 1 business day.
If we need anything further, you'll see it directly in your portal.

Requirements

For Individuals  accounts (and all entity UBOs holding >25%)

• Proof of Identity – Passport photo page
• Proof of Residential address – Dated within the last 3 months

For Corporate accounts

• Ownership confirmation — Certificate of Incumbency, Register of Members, Share Register, or a corporate structure chart
• Certificate of Incorporation
• Memorandum / Articles of Association
• Trade License — A current copy, or a link to the official public registry if your company details are publicly listed there
• Institutional / financial entities — Confirmation of your regulatory status, plus your AML policy

Note:  Additional due diligence documents may be required including source of funds andsource of wealth.
 If we need anything further, you'll see it directly in your portal.