Security Guide: Official Channels & Fraud Prevention

To protect yourself from impersonation and fraudulent communications, always verify that you're dealing with official MidChains channels.

1. Official website

• Our official website is https://midchains.com.
• Official MidChains websites use the midchains.com domain, including subdomains such as cp.midchains.com.
• Be cautious of similar-looking domains, misspellings or alternative extensions.

2. Official email addresses

• All official MidChains email addresses end in @midchains.com.
• Emails from other domains claiming to represent MidChains should be treated as suspicious.
• Sender addresses can be spoofed. Verify any unusual requests independently.

3. Suspicious communications

Be cautious of messages claiming to represent MidChains that:

• Request passwords, verification codes or private keys.
• Ask you to transfer funds or digital assets to unverified addresses.
• Direct you to unfamiliar websites.
• Pressure you to act urgently.

4. What to do if you suspect fraud

• Do not click suspicious links or download attachments.
• Do not share personal information or account credentials.
• Do not send funds or digital assets.
• Verify the communication through our official website.

5. Report impersonation

If you encounter a suspicious website, email, social media account or message claiming to represent MidChains, contact us directly through https://midchains.com/contact.

Always verify the source before taking action.